DISCLAIMER Melinda Coles Violin Academy Queensland, Australia Welcome to Melinda Coles Violin Academy. By accessing or using our website, online courses, lessons, tools, and services of Melinda Coles Violin Academy, you acknowledge that you have read, understood, and agreed to this Disclaimer in conjunction with our Terms & Conditions and Privacy Policy. 1. General Use of Services Your use of the Academy’s website, courses, digital tools, and lessons is at your own risk. We provide educational music instruction and related resources. Results will vary depending on individual effort, consistency, practice habits, and musical background. We do not guarantee specific musical outcomes, exam results, or performance achievements. 2. Payments & Subscriptions Certain services require payment, including memberships and subscriptions. It is your responsibility to ensure that: a. Billing details are accurate and up to date b. Payments are made on time c. Sufficient funds are available d. Failure to maintain valid billing information may result in suspension of access to Services. e. If services are discontinued by the Academy, we may, at our discretion, provide access to the remaining subscription period or issue a refund for unused services, subject to applicable law. f. All prices are listed in Australian Dollars (AUD) unless otherwise stated. If you are purchasing from outside Australia, exchange rates and bank fees are determined by your financial institution. We are not responsible for currency conversion charges. 3. Service Availability We reserve the right to modify, suspend, or discontinue any part of our Services at any time. We are not liable for interruptions caused by: a. Technical issues b. Internet service disruptions c. Platform provider outages d. Circumstances beyond our reasonable control e. We strive to maintain reliable access but cannot guarantee uninterrupted service. 4. Device Compatibility Our website and courses are designed to function on most modern devices and browsers. However, we are not responsible for compatibility issues related to: a. Outdated software b. Device limitations c. Hardware malfunctions d. If you experience device-related problems, please contact your device manufacturer or service provider. 5. Educational Nature of Services All lessons, advice, and materials provided by Melinda Coles Violin Academy are educational in nature. Students and parents are responsible for: a. Ensuring safe instrument handling b. Supervising minors appropriately c. Maintaining instruments in proper condition d. We are not liable for injury, instrument damage, or misuse resulting from improper supervision or handling. 6. “As Is” Provision All Services are provided on an “as is” and “as available” basis. To the maximum extent permitted under Australian law, we disclaim all warranties, express or implied, including but not limited to: a. Fitness for a particular purpose b. Accuracy of information c. Continuous availability d. Suitability for individual learning outcomes e. Nothing in this Disclaimer excludes or limits rights available under the Australian Consumer Law (ACL). 7. Limitation of Liability To the fullest extent permitted by law, Melinda Coles Violin Academy shall not be liable for: a. Indirect or consequential loss b. Loss of data c. Loss of income d. Technical malfunction e. Performance-related disappointment f. Our liability is limited to the amount paid for the relevant Service, except where prohibited by law. 8. Information Use Information you provide while using our Services will be used solely for: a. Delivering educational services b. Processing payments c. Providing customer support d. Communicating about your membership e. For further details, please refer to our Privacy Policy. 9. Consumer Rights Nothing in this Disclaimer is intended to exclude, restrict, or modify rights available to consumers under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law. 10. Contact If you have any questions regarding this Disclaimer, please contact: Melinda Coles Violin Academy Queensland, Australia [email protected]